System integration
When your systems no longer talk to each other
Orders that never arrive. Inaccurate stock levels. Product information that gets stuck. When an integration stops working, we help you find the fault and restore the flow of information.
The problem affects day-to-day operations
Sales staff have to re-enter information, the finance department lacks the data it needs, or customers see incorrect details in the online shop. These problems may stem from a connection between ERP, e-commerce, PIM or other business systems.
We trace the information from start to finish
We start by understanding what should happen, where information is created and where it needs to go. Then we review the systems involved, logs, data formats, permissions and APIs.
Get the essentials working first
If order processing has stopped, this often needs to take priority over smaller issues. We help you decide what to troubleshoot, restore and check first.
Fix or rebuild?
Sometimes a small fix is enough. In other cases, the integration needs more fundamental changes. We start by understanding what is there and do not suggest a rebuild just because the technology is old.
Reduce reliance on individuals
Once the connection is working, you also need to be able to monitor and maintain it. Documentation, clear responsibility and sensible error handling make future problems easier to solve.
Contact us
Do you need help with an integration?
Tell us which systems are involved and what is not working. You do not need to explain the problem in technical terms.